FAQ
How To Contact Us?
You can email us [email protected]
We will respond between 12-24 hours.
How can I get a promo code?
You can find promo codes by following us on Instagram.
@Shophoewell
I need my item fast. Where is Expedited Shipping?
At the moment, we do not offer any faster shipping options.
We are working to get out products quickly. We apologize for
the inconvenience.
How do I track my order?
Shipping confirmations containing tracking information will be sent upon the order's
departure from our warehouse facility. Customers can utilize the tracking confirmation
to check on delivery status. This will update via live carrier information as the
shipment progresses. Tracking information normally takes 24-48 hours to update in carrier systems.
FAQ
How To Contact Us?
You can email us [email protected]
We will respond between 12-24 hours.
How can I get a promo code?
You can find promo codes by following us on Instagram.
@Shophoewell
I need my item fast. Where is Expedited Shipping?
At the moment, we do not offer any faster shipping options.
We are working to get out products quickly. We apologize for
the inconvenience.
How do I track my order?
Shipping confirmations containing tracking information will be sent upon the order's
departure from our warehouse facility. Customers can utilize the tracking confirmation
to check on delivery status. This will update via live carrier information as the
shipment progresses. Tracking information normally takes 24-48 hours to update in carrier systems.
Why does my order have sales tax?
Tipsy Elves is legally required to collect sales tax on sales being shipped to states in which our business has a presence, such as an office or a fulfillment center.
We only have an office in Las Vegas, NV.
What is HoeWell's Exchange Policy?
EXCHANGES: Exchanges depend on whether or not the style and size you want is in stock at the time we receive your returned item(s). If the item you want to receive as part of the exchange is sold out, we will simply refund you the cost of the item(s). Exchanges must be received at our warehouse within 15 days of you receiving the shipment.
Only unworn items in original condition will be accepted for an exchange.
What is HoeWell's Return/Refund Policy?
We currently do not offer refunds.